Terms of service
Terms of Service
Last updated: August 2026
These Terms of Service govern your use of gorillasupps.co and any purchases made through the website.
By accessing our website, creating an account or purchasing from Gorilla Supps, you agree to these Terms of Service, along with our Privacy Policy, Shipping Policy, Refund & Return Policy and Cancellation Policy. If you do not agree, please do not use our website or services.
1. General
This website is operated by Gorilla Supps. Throughout the website, the terms “we,” “us” and “our” refer to Gorilla Supps.
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order through our website.
We reserve the right to update these Terms of Service when necessary. Changes will take effect once published on this page. Continued use of the website after an update constitutes acceptance of the revised terms.
2. Products and Availability
All products are subject to availability. We may limit quantities, modify products or discontinue products at any time without prior notice.
We make every reasonable effort to ensure product descriptions, images, ingredient information, pricing and availability are accurate. However, packaging, labeling, product appearance and other details may occasionally change or differ slightly from what is displayed online.
We reserve the right to correct errors or inaccuracies and to update product information without prior notice.
3. Supplement Use and Health Disclaimer
Gorilla Supps products are dietary supplements intended to support general health and wellness. They are not intended to diagnose, treat, cure or prevent any disease.
Information provided on our website is for general educational purposes and should not be considered medical advice or a substitute for advice from a qualified healthcare professional.
Always read and follow the directions, warnings and allergen information shown on the product label.
You should consult a qualified healthcare professional before using a dietary supplement, particularly if you:
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Have an existing medical condition.
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Take prescription or over-the-counter medication.
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Are pregnant or nursing.
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Are under medical supervision.
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Have known allergies or sensitivities.
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Are planning surgery.
Individual results may vary. We do not guarantee that any product will produce a particular result for every person.
Stop using a product and seek appropriate medical advice if you experience an adverse reaction.
4. Orders and Order Acceptance
Placing an order does not guarantee acceptance. We reserve the right to refuse, limit or cancel an order for reasons including:
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Product unavailability.
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Pricing or product-information errors.
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Suspected fraud or unauthorized activity.
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Payment issues.
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Shipping restrictions.
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Breaches of these Terms of Service.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
You are responsible for providing accurate billing, shipping and contact information. Gorilla Supps is not responsible for delivery problems caused by incorrect or incomplete information supplied during checkout.
5. Pricing, Payments and Promotions
Prices are displayed in the currency shown at checkout.
Applicable taxes, shipping charges and other fees will be displayed before your order is submitted where required.
We reserve the right to change prices at any time. Price changes will not affect orders that have already been accepted and paid for.
Payment must be authorized and received before an order can be processed.
Discount codes and promotional offers:
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Must be used within their stated validity period.
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May be limited to eligible products, customers or order types.
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Cannot be exchanged for cash.
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Cannot be applied retrospectively.
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May not be combined unless expressly stated.
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May be withdrawn or modified where permitted by law.
6. Shipping and Delivery
Orders are processed and shipped through our fulfillment partners.
Processing and delivery estimates are provided as a guide and are not guaranteed. Delivery may be affected by carrier delays, weather, incorrect shipping details, availability or circumstances outside our reasonable control.
We are not responsible for delays caused by shipping carriers or events beyond our control. However, we will provide reasonable assistance if an order is delayed, lost or damaged during delivery.
Further information is available in our Shipping Policy.
7. Subscriptions
Certain products may be purchased through an automatically renewing subscription.
By selecting a subscription option, you authorize us to charge the payment method provided at the frequency shown during checkout. Your subscription will continue until it is paused or canceled.
You may manage, skip, pause or cancel your subscription through your customer account or subscription portal.
Changes must be made before the next scheduled billing date to avoid being charged for the upcoming order. Subscription orders that have already been processed are subject to our Refund & Return Policy.
Subscription prices or terms may change. Where required, reasonable notice will be provided before a change takes effect.
8. Returns, Refunds and Cancellations
Returns, replacements and refunds are handled according to our Refund & Return Policy.
Order-cancellation requests must be submitted within the timeframe stated in that policy. Once an order has entered processing or fulfillment, cancellation may no longer be possible.
We reserve the right to refuse a return or refund request that does not meet the stated eligibility requirements, subject to any rights that cannot legally be excluded.
9. Third-Party Services
Our website may use third-party providers for services including website hosting, payments, subscriptions, analytics, order fulfillment and shipping.
These providers may process information according to their own terms and privacy policies. Gorilla Supps is not responsible for third-party websites or services that we do not control.
Links to third-party websites are provided for convenience and do not necessarily constitute endorsement.
10. Intellectual Property
All website content—including logos, branding, product names, text, graphics, photographs, videos, designs and other materials—is owned by or licensed to Gorilla Supps and is protected by applicable intellectual-property laws.
Content may not be copied, reproduced, modified, distributed, republished or commercially exploited without prior written permission from Gorilla Supps.
11. Prohibited Uses
You may not use our website:
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For unlawful, fraudulent or abusive purposes.
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To infringe upon intellectual-property rights.
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To transmit malicious code or interfere with website security.
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To collect another person’s information without authorization.
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To impersonate another person or provide false information.
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To attempt unauthorized access to our systems or accounts.
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To resell products where resale has been expressly prohibited.
We may restrict or terminate access where we reasonably believe these Terms have been breached.
12. Limitation of Liability
To the fullest extent permitted by law, Gorilla Supps will not be liable for indirect, incidental, special or consequential loss arising from use of the website, delayed delivery, product misuse or reliance on general website information.
Nothing in these Terms excludes or limits any consumer guarantee, statutory right or liability that cannot legally be excluded or limited.
13. Privacy
Personal information is collected and processed according to our Privacy Policy.
By using our website, you acknowledge that information may be processed by Shopify and other service providers required to operate the store, process payments and fulfill orders.
14. Severability
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue in effect.
15. Governing Law
These Terms are governed by the laws applicable to Gorilla Supps and the relevant transaction, without limiting any mandatory consumer rights available in your jurisdiction.
16. Contact Information
For questions regarding these Terms of Service, please contact:
Gorilla Supps
Email: support@gorillasupps.co
Website: gorillasupps.co